Is Starbucks the pinnacle of customer service, allowing us to get exactly what we want in a Cup of Joe, or is it a secret plot designed to cash in on our hidden narcissism? Perhaps the answer is a combination of both. Most of us lumber through the day taking orders from a variety of bosses, customers, and family members. Suddenly, a Grande Decaf Skinny Mocha No Whip symbolizes a way of taking control. Where does the barista fit into all this? Does she have her favorite cup too? How does she, before making our countless special orders seem so personal, start her day?
I bet she drinks Tea.
*for the record: Court drinks the Grande Decaf Skinny Mocha No Whip - my order is much more manly :-)
Tuesday, January 17, 2006
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